The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce.
At CCAC, we believe that life outside the classroom is an important part of your college experience. Each CCAC campus has a variety of activities to enhance your lifestyle – including athletics, cultural events and personal development seminars.
The CCAC Educational
Foundation is the fundraising and benefactor arm of the college. It seeks to
create vital connections between the college and the wider community
to ensure the ongoing viability of the college.
Blackboard is CCAC's course management system used for Internet, Hybrid and technology supported courses. Blackboard is accessed through the Internet; therefore there is no software to install or download to your computer. Verify your computers settings with the Minimum Technical Requirements for using Blackboard. View a sample lesson of a course in Blackboard.
Internet and Hybrid students will receive a letter from the Online Learning (OL) Center prior to the start of the semester regarding their NetID account and information on logging in to CCAC’s Blackboard system.
Important: You may create your CCAC NetID upon acceptance to the College.
Access to Blackboard may be available three weeks prior to the beginning of the semester. Students are encouraged to login to Blackboard before the semester begins to ensure that potential login problems are resolved prior to the start of the semester.
After successfully logging in to Blackboard, you will have immediate access to a course labeled “Welcome: Start Here” which is the orientation site for students taking Online Learning courses at CCAC. Students will not have access to their registered courses until the first day of the term. Students will usually not have access to their online courses until the first day of the class.
In some non-online learning courses, instructors may choose to put course materials into a Blackboard course site. To access this online content you need a NetID and password. You can create a NetID account in a campus open lab or online at netid.ccac.edu:
Students will usually not have access to their registered courses in Blackboard until the term starts and the instructor makes it available. If you register late or do not have access to your instructor’s course site, please first contact your instructor.
NetID accounts provide students with one main network account to access CCAC’s network resources including:
For complete information on NetID accounts: NetID Student Network AccountsPlease Note: Student passwords expire every 120 days. You can change or reset your password at NetID Account Management. If you have forgotten your NetID password or you are having difficulties changing your NetID password, please contact your Local CCAC Open Lab by calling the ServiceDesk at 412.237.8700.
All students using Blackboard (for online learning or traditional courses) are required to use their CCAC academic email account for all correspondence pertaining to those courses. Instructors may ignore course related email from any personal email account.
Log into the academic email system at My.CCAC.edu.
ServiceDesk Phone: email@example.com
NEW: Summer June and July 4-Day Week Hours
Monday – Thursday: 7:00 a.m. – 8:00 p.m.Friday*: 8:00 a.m. – 4:00 p.m.Saturday*: 8:00 a.m. – 3:00 p.m.Sunday*: 12:00 p.m. – 8:00 p.m. July 4 – July 7: Closed*Friday, Saturday and Sunday Hours: the ServiceDesk will be closed for the dinner/lunch hour on Friday and Saturday from 12:00 p.m. – 1:00 p.m. and Sunday from 4:00 p.m. – 5:00 p.m. You may leave a voicemail message and received a call back after the scheduled break times.
ServiceDesk is always closed for any CCAC holiday college-wide closures.
Fall/Spring Hours of Operation
Monday through Thursday: 7:00 a.m. - 10:00 p.m.Friday: 7:00 a.m. - 5:00 p.m.Saturday: 8:00 a.m. - 3:00 p.m.Sunday: 2:00 p.m. - 10:00 p.m.*
*Sunday Hours: the ServiceDesk will be closed for the dinner hour on Sundays only between 5:00 and 6:00 p.m.; callers may leave a voicemail message and receive a call back after 6:00 p.m.